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Customer Service Representative

Customer Service Representative Resume

There is a simple hiring formula: your working experience and skills plus our functional resume builder. Do a sum and get your winning resume!

How to Write a Resume for Customer Service Representative Job:
Best Tips

You have only a few seconds to get the employer's attention. If your format is uninteresting or incomprehensible, your candidacy will be rejected immediately. But do not worry! We will tell you how to make the perfect document, even if you are an entry-level employee.

This section intrigues the recruiter. You should briefly state why ...

Resume summary or career objective

This section intrigues the recruiter. You should briefly state why you are better than other candidates. For example, the award of Best Employee of the Year would be well suited in this paragraph.

Typically, a customer service representative job description contains skills that ...


Typically, a customer service representative job description contains skills that an employer wants to see in a good candidate. You can use this list in your document, but only in the case that you genuinely possess such abilities.

This section is an important part of every self-presentation. Even ...


This section is an important part of every self-presentation. Even if you are an expert with 20 years of experience, you should still write about possessing a diploma. Job seekers with less experience can give more information about their academic achievements.

This part describes your experience. You should not only list ...

Work history

This part describes your experience. You should not only list job duties, but also show your achievements while at each position and how they affected the company.

Now, check out three simple writing tips for your position particularly:

Put in some information about yourself.
Carefully read the vacancy announcements and make sure that you meet the stated requirements. Make sure that these duties are also listed in your copy. Do not write about an experience that does not relate to the selected vacancy.
Choose the design of your cover letter.
A perfect document must be unique. Therefore, do not just copy text from the Internet. The recruiter will immediately know that you cheated. You can use our generator to create a great, individual self-presentation.
Get your cover letter and use it to apply for your new job!
A self-presentation should include abilities a candidate possesses. If it’s difficult for you to choose skills for customer service representative resume, remember that communication is the main one. High-quality interaction with people is the path to your success.

Professional Customer Service Representative Resume Example

To simplify your task, we decided to demonstrate how the above tips can be applied to one Customer Service Representative resume sample. Do you think it will be a challenge to create one for yourself? Not with our online builder! Complete a small questionnaire and you’ll get your perfectly structured unique copy.

Katherin Lewis Customer Service Representative 77 Global Street e: example@email.com ...



Customer Service Representative

77 Global Street

e: example@email.com

t: 8976-987-322


  • Bachelor's Degree in Sales

    Boston University - Boston, Massachusetts

    2012 - Bachelor's Degree in Sales


A passionate and responsible Customer Service Representative with 6+ years of experience in a call center and retail store settings, providing customer care and support. Awarded Best Employee of the Year 2016. Great problem-solver with outstanding communications.

Current professional goal: Assist customers to meet their needs and build loyal relationships by offering quality service.


  • Customer-oriented service
  • Attention to details
  • Patience and tolerance
  • Perfect communication skills
  • Excellent English
  • Computer skills

Work History

Customer Service Representative

Pinko CLJ, Los Angeles, California / 2015/05 - 2019/08

  • Provided information to customers regarding products and services that increased sales by 16%
  • Successfully solved more than 300 requests weekly
  • Received status of the Best Employee of the Year 2016
  • Provided regular advice to clients regarding debts and payments
  • Developed effective strategies to increase clients base, attracted 90+ new customers
Customer Care Specialist

ABC Tech, Los Angeles, California / 2012/12 - 2015/03

  • Answered 80+ calls per day, helping to resolve clients' complaints, as well as expanding the customer base.
  • Successfully guided clients to solve problems that they could deal themselves, increasing the level of trust for the company.
  • Kept records of customer interactions, processing accounts and preparing reports
  • Increased productivity of processing customer statements by 18%

This example is not commercial and has a demonstrative function only. If you need unique Resume please proceed to our editor.

What is The Difference Between Resume and CV?

Can’t decide whether a CV or resume for a customer service representative will help you get a job? Let's compare! Although CV and resume have a generic goal to present the qualifications and experience of the candidate, these documents differ in structure and length:


A CV does not have length limitations.

A CV is a detailed review not only of your whole work experience, but also of academic history, including scholarships, research, and publications.

The CV text remains general to all job applications.


A standard for a resume is one page.

Resume implies a brief summary of work experience, duties from previous posts, and skills.

The content of the resume should be changed for each vacancy, to meet its employment characteristics and requirements.

A resume is a shortcut presenting all your related experience on one page. Therefore, this document is more preferable by recruiters because it helps to identify the right person from the number of candidates faster.

Customer Service Representative Resume Template

An excellent way to be interviewed is to provide recruiters with a vivid and memorable document. Using our constructor, you can create a competent text with objective statements and apply an attractive layout.

a customer service representative cover letter sample

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image of a cover letter for a customer service representative

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Main benefits of creating your resume for
customer service representative in our builder

You do not have to wrestle with the structure of the resume. Just complete the questionnaire, and all the information will be arranged in the necessary sequence.

You can choose any of the proposed templates for your text. Each of them meets the format and design requirements for a resume.

You can easily edit the document for each new vacancy, adapting the work history, goal, and skills to the individual requirements of each employer.

Frequently Asked Questions

  • How long should a resume for customer service representative be? How many pages should a resume be?

    The standard length for a resume is one page. It is enough to fit the most necessary information about you as a specialist and not too much to bore the recruiter.

  • Which resume format for an customer service representative position should I choose?

    Your document will be sent to your email and you can also download it in PDF format. This format, unlike the Microsoft Word Document, is friendly to all devices. Thus, the recruiter will not have any inconvenience with reading your resume.

  • What font to use for resume?

    It is recommended to use standard fonts such as Times New Roman or Arial since they do not distract from the text and are easy to read. But you do not have to think about that when choosing one of our templates.

  • Feel free to ask any additional questions that may interest you in the process of working on your resume.

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Other great resumes from this industry

We know a few more secrets that will be useful for you in your job search. Find them in the links below.