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Customer Service Specialist

Customer Service Specialist Resume

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How to Write a Resume for Customer Service Specialist Job: Best Tips

Creating a great resume is an effective way to make a good impression on your employer. It is important to compose a creative and modern document that includes the right words to be noticed. Fortunately, you have the ability to write a perfect copy with the help of our online generator. Every job application document needs a solid structure. So let’s review some of the basic issues that are required to make your resume the best!

This part you detail why you are better than the ...

Resume summary or career objective

This part you detail why you are better than the other candidates. Consider it like a kind of a trailer for the cover letter. Also, write a convincing statement about what your goals and aspirations are if you are able to land the vacancy position.

The customer service specialist job description contains a list of ...


The customer service specialist job description contains a list of job skills required by the company. Use this to your advantage by including them in your document provided that you actually possess such abilities. You can also mention a few relevant skills that make you a unique candidate. List up to 10 skills in all, mixing in both hard and soft skills. Some of your more profession-related features like communication skills, client focus, the ability to liaise relationships with customers, and the ability to maintain great service can be displayed through your responsibilities and achievements in your work experience section.

Your professional self-presentation won’t be full without this section. Write ...


Your professional self-presentation won’t be full without this section. Write where you went to school, the year of graduation and the degree earned. Entry-level job seekers with less experience can give more information about their educational achievements.

Use this section to describe your previous job experiences, but ...

Work history

Use this section to describe your previous job experiences, but only list past positions that are relevant for the vacancy. You should not only list past job responsibilities, but also tell about your professional achievements.

Now, check out three simple writing tips for your position particularly:

Put in some information about yourself.
A perfect document must be unique. Therefore, do not just copy text from the Internet. The recruiter will immediately know that you cheated. You can use our online editor to create a great, individual self-presentation.
Choose the design of your cover letter.
Get familiar with the vacancy description by studying it attentively. Make sure that you meet all the requirements. Compare the list of responsibilities in the ad with the ones in your text, then respond accordingly by making adjustments where needed. There is no need to mention work experience that does not relate to the desired position.
Get your cover letter and use it to apply for your new job!
A job application document should only include abilities that the candidate actually possesses. If you feel unconfident with the choice of the skills for customer service specialist resume, point out some of the most common skills for the profession. Communication skills, client orientation, and the ability to liaise relationship with customers are a must.

Professional customer service specialist resume example

To simplify your task, we decided to demonstrate how the above tips can be applied to one customer service specialist resume sample. Do you think it will be a challenge to create one for yourself? Not with our online builder! Complete a small questionnaire and you’ll get your perfectly structured unique copy.

Jason Donovan Customer Service Specialist 77 Global Street e: example@email.com ...



Customer Service Specialist

77 Global Street

e: [email protected]

t: 8976-987-322


  • 2008 - Bachelor's Degree in Marketing

    University of Utah - Salt Lake City


A highly motivated and responsible Customer Service Specialist with more than 10 years of experience in sales, contact centers, and front desk. Perfect communicator with outstanding organizational skills and a strong ability to solve clients’ responses.

Current professional goal: Constantly increase the quality of customer service and improve relationships between clients and the company.


  • Customer-oriented service
  • Perfect communication skills
  • Attention to details
  • Empathy
  • Computer skills

Work History

Customer Service Specialist

Fidelity Investments, Salt Lake City, UT / 2014/04 - 2019/09

  • Provided financial consulting information to customers
  • Effectively solved over 100 requests weekly
  • Joined the promotion marketing focus group
  • Developed effective strategies to increase clients base, attracted 90+ new customers
Customer Care Representative

The Home Depot, Ogden, UT / 2009/11 - 2014/02

  • Guided clients through their online shopping experience via phone calls and email sessions
  • Promptly assessed customer needs and proactively provided solutions
  • Assisted customers with navigating through the HD websites and leads them to a product that meets their needs
  • Exceeded scorecard requirements for productivity, schedule adherence, quality and attendance, maintained database

This example is not commercial and has a demonstrative function only. If you need unique Resume please proceed to our editor.

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What is The Difference Between Resume and CV?

Can’t decide whether a CV or resume for a customer service specialist will help you get a job? Let's compare! Although CV and resume have a generic goal to present the qualifications and experience of the candidate, these documents differ in structure and length:


A CV does not have length limitations.

A CV is a detailed review not only of your whole work experience, but also of academic history, including scholarships, research, and publications.

The CV text remains general to all job applications.


A standard for a resume is one page.

Resume implies a brief summary of work experience, duties from previous posts, and skills.

The content of the resume should be changed for each vacancy, to meet its employment characteristics and requirements.

A resume is a shortcut presenting all your related experience on one page. Therefore, this document is more preferable by recruiters because it helps to identify the right person from the number of candidates faster.

Customer Service Specialist Resume Template

Using our online generator, you can create an impressive document that can make you stand out from the crowd by applying an attractive layout. Don’t hesitate to get a beautiful self-presentation!

                                                             a customer service specialist resume example

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Main benefits of creating your resume for Customer Service Specialist in our builder

You do not have to wrestle with the structure of the resume. Just complete the questionnaire, and all the information will be arranged in the necessary sequence.

You can choose any of the proposed templates for your text. Each of them meets the format and design requirements for a resume.

You can easily edit the document for each new vacancy, adapting the work history, goal, and skills to the individual requirements of each employer.

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Frequently Asked Questions

  1. What should I put on my resume if I’m a customer service specialist with no experience?
    Specify educational institutions and degrees you have received and mention certificates related to graphic design. Write about the student or volunteer projects you participated in as a graphic designer and describe your responsibilities. Beginners should put this information right after the resume summary. In our builder, we have templates for different resume structures, so you can choose the design that suits your particular case.
  2. What are 5 soft skills for the Customer Service Specialist resume?
    Soft skills are equally important, and your recruiter may take them into account when evaluating your CV or resume for a graphic designer position. We recommend you mention your communication, conflict resolution, time management, collaboration, and emotional Intelligence.
  3. What is the best resume format for a customer service specialist position?
    There are two main resume formats: functional and chronological. The first one focuses on skills and accomplishments, while the second describes your work history in chronological order. Which one to choose depends on your background.
  4. Should I include my email in my resume?
    Yes, you should add any relevant contact information. However, make sure your email address looks professional.

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Other great resumes from this industry

Need more useful information about creating a winning resume? Skim the links below and learn some more helpful tips and recommendations about how to get your dream job!