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Front Desk Agent

Front Desk Agent Resume

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How to Write a Resume for Front Desk Agent Job:
Best Tips

Regardless of the company’s size, the front desk agent serves as the first line of support and the face of the company greeting guests and visitors with a smile when they enter. If you want to win this position over the rest of the competition, make sure your resume is packed with relevant information including your best accomplishments and most noteworthy qualifications. Since the structure of each resume includes all the same basic sections, it is the details of the content that will work for your benefit. Here is a short primer on resume writing that will guide you through this tricky process.

Start your resume strong with a declaration of your strengths ...

Resume summary or career objective

Start your resume strong with a declaration of your strengths and achievements in the most succinct form. As you will see in the sample, you should pick a couple of adjectives that immediately describe your ability to be successful in the position and add your experience in years (or say ‘entry level’). Then polish it off with a few of your most impressive accomplishments or points of pride in your career.

Usually, a front desk agent works at a hotel, checking ...


Usually, a front desk agent works at a hotel, checking guests in and out. This means that they process payments, speak languages, and interact with guests about daily matters such as keys, breakfasts, etc. Hence, the skills for the front desk agent resume should reflect their daily duties and include hard skills as much as soft skills.

It is traditional to put the school’s name and location ...


It is traditional to put the school’s name and location and the degree earned in this section. If you have several degrees, list them all. If you have a college degree and high school diploma, leave the latter out. The employer cares most about your highest level of education.

Since your task is to demonstrate that you are a ...

Work history

Since your task is to demonstrate that you are a perfect fit for the position, you should put all your creative forces to work in this section. Impress the employer by including your main work duties and your key achievements. Even if you just saved some paper, it is still a great deed that the world should know about it. Besides, resumes with examples are more enjoyable for recruiters to read, improving your chances to get invited to an interview.

Now, check out three simple writing tips for your position particularly:

Put in some information about yourself.
Rely on the front desk agent job description. It has all the crucial information you need to know to create your copy. It specifies the skills you should include and the duties you should mention in your job descriptions. Make sure that you submit all the files the employer requires. This approach is useful from two sides. On the one side, it prompts you to add the information the recruiter wants to see. On the other side, your doing so tells the employer that you are attentive, precise, and able to follow instructions - qualities you need for this position.
Choose the design of your cover letter.
Use the keywords you can find in the job ad. Also, seek out keywords from the company website and LinkedIn profile as they reflect the company’s values and mission. Peruse them and you’ll know what to say and how to say it. This approach is crucial in the job hunting process. First, you pass the test of the Applicant Tracking System which is used by the majority of hiring managers. Second, you show that you speak the language of the company.
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Check out the visual impression your resume makes. This means the formatting and other visual details like spacing and margins. The way your resume looks is very important. That is why you should pay attention not only to what you write, but how it looks on a page. Make sure the font is pleasant, the layout is not askew. Check out whether you added your personal contact details, LinkedIn page, and a professional photo, if required. And as you probably know, your resume should be in a .pdf format.

Professional Front Desk Agent Resume Example

Once you check our free a front desk agent resume sample, you can create your customized document in just about 15 minutes using our builder, and then print, email, or download it in PDF format.

He Jun Xi Front Desk Agent 77 Global Street e: ...




Front Desk Agent

77 Global Street

e: example@email.com

t: 8976-987-322


  • 2010/10 - 2014/08 BA in Hospitality and Tourism

    UCLA, Los Angeles, CA


Attentive and friendly front desk agent with 2+ years of experience at a five-star hotel. Got commended on numerous occasions by top management and guests for excellent problem solving skills and cheerful manner.

Current professional goal: Seeking to leverage my first-rate service in a position of a front desk agent.


  • Superb computer skills: quick typing, Microsoft Word, Excel
  • Advanced knowledge of hotel reservations software (RoomKeyPMS, Hotelogix, ResortSuite, and Cloudbeds )
  • Fluent in English and Spanish
  • Multitasking
  • Teamwork / Collaboration Skills

Work History

Front Desk Agent

The Langham, Huntington, Pasadena, Los Angeles, CA / 2018/07 - currently

  • Provide administrative and clerical support to other departments on various occasions and events
  • Remain composed and handle emergency situations in a calm and efficient manner
  • Deal with guests effectively using the L.E.A.R.N. technique.
Front Desk Agent

The Standard, West Hollywood, CA / 2016/04 - 2018/07

  • Organized and maintained all standard and confidential files in the front desk area and secure safe box
  • Assisted PBX operators or reservations agents according to the supervisor’s tasks
  • Ensured customer inquiries and requests are responded and solved promptly and friendly.
Front Desk Agent

The Standard Hotel, Los Angeles, CA / 2014/08 - 2016/04

  • Managed online and phone reservations
  • Ensured guests’ needs were accommodated and complaints were responded to
  • Communicated with housekeeping staff regarding guests’ requests such as complaints, furniture, equipment, and room issues, extend stay, late check outs, and similar.

This example is not commercial and has a demonstrative function only. If you need unique Resume please proceed to our editor.

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What is The Difference Between Resume and CV?

Can’t decide whether a CV or resume for a front desk agent will help you get a job? Let's compare! Although both CV and resume have a generic goal to present the qualifications and experience of the candidate, these documents differ in structure and length:


A CV does not have length limitations.

A CV is a detailed review not only of your whole work experience, but also of academic history, including scholarships, research, and publications.

The CV text remains general to all job applications.


The standard for a resume is one page.

A resume implies a brief summary of work experience, duties from previous jobs, and skills.

The content of the resume should be changed for each vacancy, to meet its employment characteristics and requirements.

A resume is a shortcut presenting all your related experience on one page. Therefore, this document is more preferable by recruiters because it helps to identify the right person from the number of candidates faster.

Front Desk Agent Resume Template

If you’re not confident in your ability to handle formatting, or if you don’t want to spend time on such details, using a template can be of great assistance in the stressful job-hunting process. You just have to fill in all of the relevant information for your situation.

a front desk agent cover letter sample

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image of a cover letter for a front desk agent

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Main benefits of creating your resume for
front desk agent in our builder

You do not have to wrestle with the structure of the resume. Just complete the questionnaire, and all the information will be arranged in the necessary sequence.

You can choose any of the proposed templates for your text. Each of them meets the format and design requirements for a resume.

You can easily edit the document for each new vacancy, adapting the work history, goal, and skills to the individual requirements of each employer.

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Frequently Asked Questions

  • How long should a resume for front desk agent be? How many pages should a resume be?

    The standard length for a resume is one page. It is enough to fit the most necessary information about you as a specialist and not too much to bore the recruiter.

  • Which resume format for an front desk agent position should I choose?

    Your document will be sent to your email and you can also download it in PDF format. This format, unlike the Microsoft Word Document, is friendly to all devices. Thus, the recruiter will not have any inconvenience with reading your resume.

  • What font to use for resume?

    It is recommended to use standard fonts such as Times New Roman or Arial since they do not distract from the text and are easy to read. But you do not have to think about that when choosing one of our templates.

  • Feel free to ask any additional questions that may interest you in the process of working on your resume.

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Other great resumes from this industry

In the modern labor market, competition is high. So you need to have an advantage to outrun your competitors. A well-packed resume is your best advantage. See how others have dealt with the task.