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Front Desk Agent

Front Desk Agent Resume

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How to Write a Resume for Front Desk Agent Job: Best Tips

Regardless of the company’s size, the front desk agent serves as the first line of support and the face of the company greeting guests and visitors with a smile when they enter. If you want to win this position over the rest of the competition, make sure your resume is packed with relevant information including your best accomplishments and most noteworthy qualifications. Since the structure of each resume includes all the same basic sections, it is the details of the content that will work for your benefit. Here is a short primer on resume writing that will guide you through this tricky process.

Resume summary or career objective

Start your resume strong with a declaration of your strengths and achievements in the most succinct form. As you will see in the sample, you should pick a couple of adjectives that immediately describe your ability to be successful in the position and add your experience in years (or say ‘entry level’). Then polish it off with a few of your most impressive accomplishments or points of pride in your career.

Skills

Usually, a front desk agent works at a hotel, checking guests in and out. This means that they process payments, speak languages, and interact with guests about daily matters such as keys, breakfasts, etc. Hence, the skills for the front desk agent resume should reflect their daily duties and include hard skills as much as soft skills.

Education

It is traditional to put the school’s name and location and the degree earned in this section. If you have several degrees, list them all. If you have a college degree and high school diploma, leave the latter out. The employer cares most about your highest level of education.

Work history

Since your task is to demonstrate that you are a perfect fit for the position, you should put all your creative forces to work in this section. Impress the employer by including your main work duties and your key achievements. Even if you just saved some paper, it is still a great deed that the world should know about it. Besides, resumes with examples are more enjoyable for recruiters to read, improving your chances to get invited to an interview.

Now, check out three simple writing tips for your position particularly:

Rely on the front desk agent job description. It has all the crucial information you need to know to create your copy. It specifies the skills you should include and the duties you should mention in your job descriptions. Make sure that you submit all the files the employer requires. This approach is useful from two sides. On the one side, it prompts you to add the information the recruiter wants to see. On the other side, your doing so tells the employer that you are attentive, precise, and able to follow instructions - qualities you need for this position.
Use the keywords you can find in the job ad. Also, seek out keywords from the company website and LinkedIn profile as they reflect the company’s values and mission. Peruse them and you’ll know what to say and how to say it. This approach is crucial in the job hunting process. First, you pass the test of the Applicant Tracking System which is used by the majority of hiring managers. Second, you show that you speak the language of the company.
Check out the visual impression your resume makes. This means the formatting and other visual details like spacing and margins. The way your resume looks is very important. That is why you should pay attention not only to what you write, but how it looks on a page. Make sure the font is pleasant, the layout is not askew. Check out whether you added your personal contact details, LinkedIn page, and a professional photo, if required. And as you probably know, your resume should be in a .pdf format.

Professional front desk agent resume example

To simplify your task, we decided to demonstrate how the above tips can be applied to one front desk agent resume sample. Do you think it will be a challenge to create one for yourself? Not with our online builder! Complete a small questionnaire and you’ll get your perfectly structured unique copy.

He

Jun

Xi

Front Desk Agent

77 Global Street

e: example@email.com

t: 8976-987-322

Education

  • 2010/10 - 2014/08 BA in Hospitality and Tourism

    UCLA, Los Angeles, CA

Profile

Attentive and friendly front desk agent with 2+ years of experience at a five-star hotel. Got commended on numerous occasions by top management and guests for excellent problem solving skills and cheerful manner.

Current professional goal: Seeking to leverage my first-rate service in a position of a front desk agent.

Skills

  • Superb computer skills: quick typing, Microsoft Word, Excel
  • Advanced knowledge of hotel reservations software (RoomKeyPMS, Hotelogix, ResortSuite, and Cloudbeds )
  • Fluent in English and Spanish
  • Multitasking
  • Teamwork / Collaboration Skills

Work History

Front Desk Agent

The Langham, Huntington, Pasadena, Los Angeles, CA / 2018/07 - currently

  • Provide administrative and clerical support to other departments on various occasions and events
  • Remain composed and handle emergency situations in a calm and efficient manner
  • Deal with guests effectively using the L.E.A.R.N. technique.
Front Desk Agent

The Standard, West Hollywood, CA / 2016/04 - 2018/07

  • Organized and maintained all standard and confidential files in the front desk area and secure safe box
  • Assisted PBX operators or reservations agents according to the supervisor’s tasks
  • Ensured customer inquiries and requests are responded and solved promptly and friendly.
Front Desk Agent

The Standard Hotel, Los Angeles, CA / 2014/08 - 2016/04

  • Managed online and phone reservations
  • Ensured guests’ needs were accommodated and complaints were responded to
  • Communicated with housekeeping staff regarding guests’ requests such as complaints, furniture, equipment, and room issues, extend stay, late check outs, and similar.

This example is not commercial and has a demonstrative function only. If you need unique Resume please proceed to our editor.

Stand out from the crowd with the best resume made using our editor!

What is The Difference Between Resume and CV?

Can’t decide whether a CV or resume for a front desk agent will help you get a job? Let's compare! Although both CV and resume have a generic goal to present the qualifications and experience of the candidate, these documents differ in structure and length:

CV

A CV does not have length limitations.

A CV is a detailed review not only of your whole work experience, but also of academic history, including scholarships, research, and publications.

The CV text remains general to all job applications.

RESUME

The standard for a resume is one page.

A resume implies a brief summary of work experience, duties from previous jobs, and skills.

The content of the resume should be changed for each vacancy, to meet its employment characteristics and requirements.

A resume is a shortcut presenting all your related experience on one page. Therefore, this document is more preferable by recruiters because it helps to identify the right person from the number of candidates faster.

Front Desk Agent Resume Template

If you’re not confident in your ability to handle formatting, or if you don’t want to spend time on such details, using a template can be of great assistance in the stressful job-hunting process. You just have to fill in all of the relevant information for your situation.

Use this template

Or choose any other template from our template gallery

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Overall rating 4.5

Use this template

Or choose any other template from our template gallery

All templates

Overall rating 4.4

Main benefits of creating your resume for Front Desk Agent in our builder

You do not have to wrestle with the structure of the resume. Just complete the questionnaire, and all the information will be arranged in the necessary sequence.

You can choose any of the proposed templates for your text. Each of them meets the format and design requirements for a resume.

You can easily edit the document for each new vacancy, adapting the work history, goal, and skills to the individual requirements of each employer.

Improve your career growth! Start by building your winning resume!

Our customers’ feedback

See what other users have to say after using our editor to apply for the same position as you:

Graham B.

“I’m not sure how unique this online service is, but the quality is on par. Tech support is good too. I had a question and they clarified it for me within minutes.”

Francesca A.

“Overall, the service is great. I could choose the format I needed. And I could download it on my phone and forward it to the recruiter immediately. Great job!”

Ju C.

“This generator created the most amazing resume for front desk agent. It was way better than I could have done by myself. The design is sleek and elegant. I like it so much!”

Frequently Asked Questions

  1. What should I put on my resume if I’m a front desk agent with no experience?
    Specify educational institutions and degrees you have received and mention certificates related to graphic design. Write about the student or volunteer projects you participated in as a graphic designer and describe your responsibilities. Beginners should put this information right after the resume summary. In our builder, we have templates for different resume structures, so you can choose the design that suits your particular case.
  2. What are 5 soft skills for the Front Desk Agent resume?
    Soft skills are equally important, and your recruiter may take them into account when evaluating your CV or resume for a graphic designer position. We recommend you mention your communication, conflict resolution, time management, collaboration, and emotional Intelligence.
  3. What is the best resume format for a front desk agent position?
    There are two main resume formats: functional and chronological. The first one focuses on skills and accomplishments, while the second describes your work history in chronological order. Which one to choose depends on your background.
  4. Should I include my email in my resume?
    Yes, you should add any relevant contact information. However, make sure your email address looks professional.

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Other great resumes from this industry

In the modern labor market, competition is high. So you need to have an advantage to outrun your competitors. A well-packed resume is your best advantage. See how others have dealt with the task.